Accelerate revenue growth in BFSI with smart AI-powered agents
Boost BFSI business outcomes with AI-powered agents that engage customers and drive conversions
Transforming BFSI with Agentic AI
Assist in sales
Boost sales with real-time conversations. Pharynx Voice engages prospects in real-time conversations by guiding them through options, answering questions, and handling objections. It identifies customer needs and routes high-intent buyers straight to sales representative for a seamless sales journey while minimizing their efforts.
Policy renewable and premium reminders
Use AI agents to understand customer goals. Engage users to understand their financial goals (e.g., investments, savings, credit needs) and recommend tailored products like mutual funds, personal loans, or credit cards. It qualifies leads on the fly, collects intent signals, and routes them to human advisors with full context.
Lead qualification
Pharynx Voice and Pharynx Insights qualifies leads on the fly, collects intent signals, and routes them to human advisors with full context delivering services that let your customers feel heard. Use AI agents that engage users to understand their financial goals (e.g., investments and credit needs) and recommend tailored products like personal loans or credit cards.
KYC completion
Give your customers a guided frictionless KYC completion journey with Pharynx Voice. Many times, your customers may not complete their KYC either due to insufficient knowledge or missing guidance along the journey. Pharynx Voice helps them with the required push for KYC completion ensuring a smooth customer.
Customer query resolution
Get your customer queries resolved imediately with Pharynx Voice, your intelligent agentic AI call assistant; built to handle financial queries, policy doubts, and premium reminders in real time. Pharynx Voice ensures fast, accurate responses in addition to freeing up your human agents for high-value tasks.
Consumer Insights
Pharynx Insights helps decode customer behavior by analyzing every interaction including calls, queries, drop-offs, and feedback in real time. From identifying friction points in the customer journey to tracking sentiment shifts and purchase intent, it delivers data-backed intelligence that fuels smarter decision-making.
Impact we created
Increase in KYC completions
Overall handling of policy renewals
Better connect rate in cold calls
Reduction in time for gaining insights
Drive service excellence with these benefits
Increase in conversion
Pharynx Voice streamlines your sales funnel from smart lead qualification to personalized follow-ups and timely reminders. By engaging prospects instantly through AI-powered calling agents and context-driven nudges, it reduces drop-offs and accelerates conversions adding up to an increased conversion rate.
Improved customer experience
Elevate customer experience by automating applications, resolving queries quickly, and supporting seamless journeys. Our voice solutions ensure instant responses and intelligent routing, reducing wait times and minimizing drop-offs. By addressing customer needs efficiently and contextually, Pharynx Voice reduces withdrawals and enhances satisfaction.
True insights
Pharynx Insights delivers true intelligence at scale by analyzing 100% of customer calls in real time and turning every conversation into actionable data. Within minutes, teams gain deep visibility into customer needs, objections, and sentiment, enabling faster decisions and sharper strategies without sifting through hours of call logs.
Meaningful client interaction
Human-like conversation through Voice AI helps clients gain trust over services ensuring a meaningful interaction with each conversation. With capabilities like language switching and handling interruption on the go, Pharynx Voice also adds a blend of empathy while assisting the clients for their queries in the language of their choice.
Blogs
